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Frequently Asked Questions

​How Do I Place An Order?

 

Simply visit the Products tab at the top of the page to explore in stock items.  Please contact us at 979-277-2416 if you need assistance with your online order.

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Custom Orders

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Please call Travis at 979-277-2416 or submit a message here. 

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How do I measure for a belt?

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To accurately measure your belt, lay it on a flat service and make it as straight as possible. Using the end of the belt at the fold as your starting point, measure in inches to the hole you are currently using to the closest 1/4". The measurement you get is your belt size. Please double-check your measurement, as we are not responsible if you have measured incorrectly. 

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Payment and Shipping

 

Shipping is determined using a rate calculator.  In some cases, the rates may be inaccurate and additional shipping fees may be required.  

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Payment Options

 

We accept all major credit cards and PayPal.  Contact us at 979-277-2416 if you need assistance with your online order.

 

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​​Returns & Refunds

 

Please contact us via email or phone if you need to return an item.  Return shipping cost is the customer's responsibility.  Refunds will be issued (minus original shipping costs) for stock items (tack, belts, and accessory items) as long as they are unused and returned within 15 days.  Custom items are not eligible for return.

 

Online returns must be sent to:

 

TK Customs

P.O. Box 202

Burton, Texas (for USPS)

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            OR

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8803 N. FM 2502

Brenham , TX  77835 (for Fed Ex, UPS or USPS )

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We strongly recommend that when returning your package, you insure your package and send it through USPS, Fed Ex ,or UPS so that you may take advantage of their shipment tracking system.  We can only assist you with lost or stolen shipments if a tracking number has been assigned to the shipment.

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If you have any questions, please give us a call at 979-277-2416

 

Customer Privacy

 

Customer information is confidential and we do not share your information.  Credit card information is used to complete orders only on our secured SSL technology website.  Your transactions are confidential and secure.

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